1. The defendant's appeal is dismissed.

2. The plaintiff's claim added by this court is dismissed.

3. The appeal costs.

1. Basic facts

A. The Plaintiff is a person who operated the “C hydrogen”, and the Defendant is a franchisor who operates the beauty room franchise of “C”.

B. On September 26, 2016, the Plaintiff and the Defendant concluded a franchise agreement with the Plaintiff on September 26, 2016, to operate a water store using the Defendant’s business mark “C”, which is the Defendant’s business mark.

(hereinafter “instant franchise agreement”). The main contents of the instant franchise agreement are as follows:

The Seoul Seocho-gu Seoul Metropolitan Government Dispute Resolution Co., Ltd. (hereinafter referred to as the "A") and the C In-House (hereinafter referred to as the "B") shall enter into a contract for the membership of the members of the Seoul Seocho-gu Dispute Resolution Co., Ltd. as follows:

Article 3 (Term of Contract) The term of validity of this contract shall be one year from the date of conclusion of the contract, and shall be automatically extended on a yearly basis unless there is a written notice of cancellation given by both “A” and “B” 30 days before the expiration of the term of contract.

Article 4 (Support for Services of “A”) The term “A” shall actively support the promotion of the advancement of stores by vicariously carrying out marketing activities to increase the sales of “B”, and by providing knowledge and know-how on management.

1. Paragraph 2 of Article 2 of the Act on the Promotion of Workroom Sales (the hours of education shall be actively accepted the proposal of “A”). Paragraph 3 of Article 3 of the Act on the Promotion of dance-based Management Counseling (the hours of education shall be in consideration of growth stages, commercial zone characteristics, size of sales, and the status of employees). Claim 4. On-line marketing - Claim 5. Offline marketing - Claim 6. Claim 7. Support for the analysis of the commercial district and the opening point manual at the point of departure. 7. Request 7. Request for necessary expenses. Request for the analysis of the business district and support for the opening point manual at the point of departure of a branch. Request 8. Other information and education necessary for the development of harassment.

Article 5 (Mandatory Provisions of "B") The term "B" shall faithfully carry out advice and proposals on marketing and management practice provided by "A".

In particular, a double-income person, cleaning condition, and abundance shall be implemented.

b) neglect to do this.