1. The plaintiff's appeal is all dismissed.

2. The costs of appeal shall be borne by the Plaintiff.

The purport of the claim and appeal is the purport of the appeal.

1. In the first instance court, the Plaintiff filed a claim against the Defendant Company for compensation for mental harm caused by the tort on the ground of termination of the contract for the use of the Defendant Company. The Plaintiff claimed compensation for mental damage caused by the tort against the Defendant Republic of Korea. The claim against the Defendant Company was accepted most of the damages for delay, and the claim against the Defendant Company and the Defendant Republic of Korea respectively was dismissed.

Accordingly, the plaintiff only appealed against each claim of consolation money, so the subject of the judgment of this court is limited to each claim of consolation money.

2. Basic facts

A. The Defendant Company is a corporation that runs books, publishing, and electronic commerce business by selling new books, heavy books, etc. and purchasing heavy books from its members at the Internet and nationwide offline stores.

As of April 5, 2008, the Plaintiff consented to the terms and conditions of use by the Defendant Company and entered into a service contract with the Defendant Company.

B. The Defendant Company 1’s policy on the management of mileage and refund related to the Defendant Company provides the members who concluded a service contract with the service contract with the “funeage” and “reserve” that can be used as cash at the time of the purchase of goods by the Defendant Company.

When the members of the defendant company purchase goods, they may receive "goods mileage" which are determined for each item, and may also receive "members of the defendant company" equivalent to a certain percentage of the purchase amount according to the class of the members.

If a member sells goods to a defendant company, he/she may receive the price in cash, but may receive it as a "reserve" if he/she wishes.

One won of the defendant company's reserve shall have the same value as one won in cash, and one mileage shall be exchanged and used as one won in exchange for the reserve.